Terms & Condition
Highthink Marketing Pvt.Ltd. www.way2need.com owns and operate this Website. This document governs your relationship with [www.way2need.com] (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and way2need.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.way2need.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.way2need.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order to contract with www.way2need.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.
The User understands that the respective sellers alone are responsible for any Intellectual Property Rights and Selling Rights associated with any product/service listed on the website.
Obligations of the Company
Subject to the fact that the information about any product or service is as provided by the respective seller, the Company shall take reasonable care to ensure that the content provided on the website is
Information to User
Fair, reasonably free of errors and not false or misleading free from bugs, viruses, Trojans or other malicious codes
The Company shall not be liable for any loss including consequential loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill or loss or corruption of information or data or loss in any other form to the user as a result of using the website.
The user shall provide accurate and complete information about himself including his e-mail address at the time of registering as a member on the website for availing the services offered.
The website presents products and services as per the individual specifications mentioned against each item. Prospective buyers shall check and the specifications and satisfy themselves before purchasing the item.
Prospective buyers may note that the Company provides a faithful reproduction of information as provided by the sellers on the website. The specifications and other information related to the products and services are as indicated by the respective manufacturer in their product or in their website and from various other sources.
The User shall not carry out any activity which causes damage, modification or deletion of any content on the website or to its functionality or otherwise impairs the functioning of the website.
We partnered with third party SMS and mail providers for getting SMS and mails, when user contact Retailers/Sellers. Also, when Retailers reply to prospective buyers. Retailers/Sellers also have a Inbox provided, where they can reply for the enquiries from prospective buyers.
Company is not responsible for any delay in delivery or SMS or mail, as these are subject to the third party servers. However, we ensure that every mails /SMS will be on time to the maximum effort.
Third Party Content
The website may contain links to third parties including advertisements. The Company shall not be responsible for any damages, claims or liability from your use of any third party website you may visit as a result of such links or advertisement content.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments
Raise dispute for an order(only for shopwith us buyers)
You need to register your dispute in either of the two ways:
1. By sending email to firstname.lastname@example.org with images of broken/defective/damaged products within 2 days of delivery. We need photos of the damaged/defective/different products received so that we can defend your dispute with relevant seller. Please mention your order number in the email.
- 2. Register dispute directly with seller by following below procedure for direct resolution which usually is faster.
To register dispute directly with seller, please follow below mentioned easy process:
1. Go to your customer account here at http://www.way2need.com/customer/account and sign in when prompted.
2. Or Click the "My Account link" at the top of the site and sign in when prompted.
3. Click on the "Confirmed Orders" Tab on the left side and Select the Order you wish to return.
4. On the order detail page you will see "Raise Dispute with Seller" section.
5. Enter the details of your dispute and attach relevant images there.
6. Click "Raise Dispute to Seller" button once ready.
7. If you are not registered on way2need.com, you can register by clicking the "Register" link on the top of website and then file the dispute or you can send email to email@example.com
After the seller reviews your return request, you will receive an e-mail with instructions on resolution or return of your item. Please allow the seller three days to respond to your return request and provide instructions on returning your item. We recommend using an online traceable courier service for returning your items.
Any disputes arising out of the use of the website is subject to the Grievance Redressal procedure indicated on the website and the laws applicable in India. Any dispute that may arise between the user and the seller in respect of the product or service is outside the scope of the functions of this website and shall be settled as a dispute in the physical society between the seller and purchaser of any product or service under the legal remedies available for such transactions.
Company reserves the right to host data in India or elsewhere as per its convenience. Also, our Servers may be maintained and managed by another agencies/company.
The Company follows reasonable security practices to protect the loss, misuse or unauthorized alteration of user's personal information that is made available to the Company by the user.
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
What is Cash on Delivery?
Way2need sellers/shop offer strictly Cash on Delivery ,online transfer or Net Banking.
Disclaimer of Liability
Cash-on-Delivery (COD) is an alternate method of purchasing from us. In the COD payment terms or COD service, you pay at the time of the actual delivery, rather than paying in advance. Please note that the courier person will give you the parcel. You should open the parcel before payment to check the desired order has been deliver or not Except Electronics and branded items. In case of any concerns after opening the parcel, you can contact us on firstname.lastname@example.org.
In Branded and electronics item buyer should pay before get the delivery from the courier boy.
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law way2need.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect [Your Online Store URL]'s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with [Your Online Store URL] and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to [Your Online Store URL].
You agree to indemnify, defend and hold harmless way2need.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Way2need.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and [Your Online Store URL]. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of [Your Online Store URL].
The above terms are subject to changes from time to time and such changes will be notified on the website. It shall be the responsibility of the user to verify the latest version of the terms each time he makes use of the service.
You hereby expressly agree to receive communications by way of SMS, e-mails from Way2need.com relating to Services provided through the Website. A User can unsubscribe/ opt-out from receiving communications from Way2need.com through SMS and e-mail anytime by Sending an email to info@Way2need.com
Notice: All notices of Way2need.com will be served by email or by general notification on the WebSite.